Privacy Policy

Protecting your privacy is of the utmost importance to us. Policyholders have trusted us with their flood insurance needs for many years, and we take our obligation to safeguard and secure their personal information very seriously. We want you to understand how we protect you and your privacy when we collect and use your information when you provide it to California Flood Insurance.

California Flood Insurance is a subdivision of National Flood Insurance, LLC.

This summary tells you the basics of our privacy commitment to you how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

• We obtain personal information from you directly and from third parties such as core logic.
• We do not collect personally identifying information from you when you visit our Web site or online services unless you agreeably provide it to us.
• We do not allow third parties to collect personally identifying information from your computer or mobile device when you visit our Web site or use our online services.
• We will not sell your information to third parties.
• Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
• We extensively secure and limit access to your information.
• We protect information about potential, current, and former policyholders.
• We protect agent information including login information.

During the online flood quoting process you may give us Information such as your:

• Name
• Address
• Phone number
• Email address

If you gave us your email address, California Flood Insurance may use it from time to time to notify you of such things as new services, policy updates, zone changes, or to confirm transactions. If you do not wish to be contacted by email for non-policy-related communications, you may unsubscribe by following the instructions at the bottom of any Texas Flood Insurance email you receive.

If you allow your location to be obtained while using CaliforniaFloodInsurance.org, we will only use this information to return your estimated location. We use this information solely for analytic purposes and not to identify you. California Flood Insurance does not automatically track your location.

Information about our or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.

We use this information to process and service your policy; assist with claims; with your consent; or as directed by you. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as Information about our current policyholders.

We restrict access to your Information to employees who we have determined to need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

We continuously work to improve CaliforniaFloodInsurance.org. We are interested in how visitors use our website, what they like and dislike, and where they have problems. We may gather data on how users navigate our site so we can make CaliforniaFloodInsurance.org an easy place to obtain their flood insurance coverage and quotes. Our tools may gather data such as what browser a person uses or even what pages are most popular.

We use cookies to improve your experience while using CaliforniaFloodInsurance.org. Cookies are small files that are stored on your computer. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our website, and they are required for certain portions of our website (such as the agent login). Most browsers let you determine whether or not you accept our cookies.

We also provide some links to third-party websites/API’s that are not owned by California Flood Insurance. California Flood Insurance has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

We may modify our privacy policy from time to time. The most recent version is always posted at CaliforniaFloodInsurance.org.

Our Privacy Policy applies to all of the following California Flood Insurance companies:

• California Flood Insurance, LLC
• National Flood Insurance, LLC

for more info: contact@NationalFloodInsurance.org